Return & Exchange Policy
Our return and exchange policy allows for prompt resolution of issues such as receiving incorrect, damaged, or missing items within 7 days of delivery
Easy Returns and Hassle-Free Exchanges
Our return and exchange policy ensures your satisfaction under specific circumstances. If you’ve received an incorrect, missing, or damaged order, we’re here to assist you. Please notify us within 7 days of delivery to initiate the process. It’s crucial to provide a picture of your Order Invoice within 24 hours of receiving your package, as it aids in our verification process. Remember, without the invoice, we may not be able to process your return request smoothly. Additionally, for cases involving damaged or incorrect orders, we may request a photo of the product for further assessment.
To qualify for a return or exchange, all products must be in their original condition, including unused, with intact seals and tags, and accompanied by all accessories, manuals, and warranty cards. Upon return, each product undergoes a meticulous Quality Check at our distribution center to ensure it meets our standards. Please understand that we reserve the right to decline your request if the product is returned in poor, used, or damaged condition.
In the rare instance of receiving the wrong product, rest assured, it’s yours to keep as a gift from FlairsFashion after the verification process.
At FlairsFashion, we prioritize your satisfaction, which is why we’ve streamlined our return and exchange process to make it as seamless as possible. Our commitment extends to addressing any issues you may encounter, including receiving the wrong, damaged, or missing items in your order.
Prompt Action for Peace of Mind
We understand that receiving an incorrect or damaged item can be frustrating, which is why we urge you to reach out to us within 7 days of delivery. This timeframe allows us to swiftly address your concerns and ensure your peace of mind. Remember, the sooner you contact us, the sooner we can resolve the issue for you.
Verification for Swift
Resolution To expedite the resolution process, we kindly request that you provide a picture of your Order Invoice within 24 hours of receiving your package. This step helps us verify your order details and ensures a smooth return or exchange process. Additionally, for cases involving damaged or incorrect items, providing a photo of the product assists us in assessing the issue accurately.
Quality Assurance for Your Confidence
Your satisfaction is our top priority, which is why all returned products undergo a thorough Quality Check at our distribution center. This step ensures that each item is returned in its original condition, with all accessories, manuals, and tags intact. Rest assured, we uphold strict quality standards to maintain your confidence in our products and services.
Generous Gesture for Your Loyalty In the rare event of receiving the wrong product, we believe in showing our appreciation for your loyalty. As a token of gratitude, any mistakenly received items are yours to keep as a gift from FlairsFashion after the verification process is complete.
Note: We understand that sometimes delays may occur due to courier issues. We appreciate your patience during such instances.
Thank you for choosing FlairsFashion. We value your trust and remain committed to providing you with exceptional service every step of the way.